FAQs

The Britannica Family Collection is available exclusively from the Daily Mail Newspaper. The distribution and promotion of the CD ROM series is dealt with entirely by the Daily Mail.

For FAQ's not answered below, please visit the Daily Mail website.

When does the Daily Mail Britannica Family Collection promotion begin?

The Daily Mail will be running the Britannica Family Collection promotion from the 11th August 2008 until the 6th September 2008.

What CD ROMs are included in the promotion?

The Britannica Family collection is a series of 24 discs that provide learning and reference resources for the whole family, from age 3 to adult.

Where can I pick up the CD ROMs?

The Britannica Family Collection CD ROMs can be redeemed with your purchase of the Daily Mail in WHSmith stores and Tesco supermarkets in the U.K. or within The Republic of Ireland discs can be picked up from Eason stores.
Alternatively you can collect 12 tokens and send them with the completed form and payment of £8.99 by post to the specified address which you will find published in the Daily Mail newspaper or in the Promotions channel of dailymail.co.uk

Where can I find technical support for my Britannica Family Collection CD ROM?

Please visit our technical support website where you will find trouble shooting solutions for all 24 Daily Mail Britannica Family Collection CD ROMs.
Click here

Where can I get a replacement or missing disc?

For a replacement disc or to purchase a single missing disc please contact MMC fulfilment on 0845 6502121.